Privacy Policy

🔒 Privacy Policy – Thomas Pets

At Thomas Pets, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website ThomasPets.com.


📌 Information We Collect

We collect personal information when you:
Register on our site
Place an order
Sign up for promotions or newsletters
Interact with customer support

This may include:

  • Your Name
  • Email Address
  • Mailing & Billing Address
  • Phone Number
  • Payment Details (secured & encrypted)

You may visit our site anonymously, but certain features require user information to function properly.


📌 How We Use Your Information

We use your data to:
Process & deliver orders efficiently.
Enhance your shopping experience with personalized content.
Provide customer support & respond to inquiries.
Send promotional emails (opt-out anytime).
Improve website usability & marketing efforts.


🍪 Cookies & Tracking Technologies

✅ We use cookies to:

  • Remember and process items in your shopping cart.
  • Recognize user preferences and site interactions.
  • Analyze traffic data for website improvements.

💡 Managing Cookies:
You can disable cookies in your browser settings, but some site features may not function properly.


🔐 Data Security

We implement strict security measures, including:
SSL Encryption: Protects sensitive data during transactions.
Restricted Access: Only authorized personnel handle sensitive customer data.
Secure Servers: All orders are processed through protected networks.


📌 Information Sharing & Third Parties

We do not sell, trade, or transfer your personal information to outside parties, except:

Trusted Service Providers (payment processors, shipping carriers) – Bound by strict confidentiality agreements.
Legal Compliance – If required by law, we may disclose information to comply with regulations.
Marketing & Analytics – Non-personally identifiable data may be shared for advertising or optimization.


📜 Your Privacy Rights (California Residents - CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have rights to:

Request access to personal data collected.
Request deletion of stored personal information.
Opt-out of data sales (Thomas Pets does not sell personal data).

📌 How to Submit a Request?
Contact us at info@thomaspets.com with the subject "CCPA Data Request."


🌍 Third-Party Links & External Sites

Our site may contain external links to trusted partners, such as:
The Fish Antibiotics
The Fish Aid
Aqua Antibiotics
Thomas Labs Pet
Thomas Labs Pets
Aquarium Antibiotics

Note: These sites have independent privacy policies. Thomas Pets is not responsible for their data collection practices.


🔄 Changes to Our Privacy Policy

We may update this policy periodically. Changes will be posted on this page, with the effective date displayed.

📌 Last Updated: [Insert Date]


📞 Questions & Contact Information

📍 Thomas Pets Customer Support
📧 Email: info@thomaspets.com | weknowpetsllc@gmail.com
📞 Phone: +1 (650) 646-7982
🌍 Website: ThomasPets.com
🏢 Address: 1309 Coffeen Avenue, #13507, Sheridan, Wyoming 82801, United States

Support Hours:

  • Monday - Friday: 9:00 AM - 4:00 PM (Mountain Time)

By using our website, you agree to this Privacy Policy. 🚀